When will I receive my item?
For limited edition prints please allow an estimated 1-2 weeks for delivery.
Other items usually ship within a week.
Delivery times will vary depending on your location and chosen shipping method. You’ll get an email from us when your order ships, with tracking information.
We try our best to keep shipping rates fair
Shipping rates are calculated at checkout time based on your address and chosen shipping method. We mark the quoted rates up slightly in order to cover some of our packaging costs – we use high-quality, recyclable packing materials to protect your items (and the Earth!).
Why was I charged sales tax?
We have to collect and pay tax which can vary per country.
If you are shipping internationally, be prepared for extra fees and delays
Our international shipping charges do not include the destination country’s duty, tax or customs fees. If applicable, these will be assessed upon delivery. We can not and will not falsely report on an item’s value to help you avoid these fees.
Estimated delivery times are not guarantees and items will sometimes get tied up in customs for weeks.
If you are ordering internationally you will receive an email, when we ship your order, with a tracking number and a link which you can use to track your purchase.
Please contact us immediately about lost or damaged items. Keep all original packing materials as they may be needed for insurance investigation purposes. Please email at [email protected] to let us know about any damage ASAP. If possible, include pictures. We’ll be in touch with next steps.
Ordering in quantities of ten or more?
Contact us about wholesale rates: [email protected]
Returns
If you’re not completely satisfied, call or email us to arrange a return within 30 days. All returns are subject to a 15% re-stocking fee.
We reserve the right to refuse service and/or limit quantities to anyone at our discretion.
Customer Privacy
Information you provide to The Store through the ordering process will only be used to keep you up-to-date with your order’s progress and to contact you if there are any issues.
We’ll never, ever, ever sell or otherwise give out information to a third party.